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Privacy Policy
Effective Date: December 1, 2024
At CGM Diabetic Supplies, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and make a purchase on our website, cgmdiabeticsupplies.com. Please read this policy carefully to understand how we handle your personal information.
By using our Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information to improve your experience on our Site, process transactions, and provide customer support. This information includes:
Personal Information:
Contact Information: Name, email address, phone number, shipping address, and billing address.
Payment Information: Credit card details, PayPal information, and other billing information (processed through secure payment gateways).
Account Information: Username, password, and other information required to create and manage your account.
Non-Personal Information:
Usage Data: Information about how you use our Site, such as IP address, browser type, device type, operating system, browsing activity, and access times.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track site usage, and improve our services. These cookies can help us remember your preferences and improve our Site’s functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Process Transactions: To complete your purchases, manage payments, and fulfill orders.
To Provide Customer Support: To assist with order inquiries, returns, exchanges, and product-related questions.
To Improve Our Services: To analyze how you use our Site and improve the user experience, including content and product offerings.
To Communicate with You: To send order confirmations, updates, marketing communications (with your consent), and other customer service-related notifications.
To Protect Against Fraud: To detect and prevent fraudulent transactions and protect your security and privacy.
3. How We Share Your Information
We may share your personal information with third parties under the following circumstances:
Service Providers: We may share information with trusted third-party service providers who help us operate our business (e.g., payment processors, shipping companies, website hosting, and email marketing providers). These service providers are required to maintain the confidentiality and security of your data.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of such changes via email or a prominent notice on the Site.
Legal Requirements: We may disclose your personal information if required by law, in response to a legal process, or to protect our rights, safety, and property.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can update or correct your personal information by logging into your account or contacting us.
Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in our emails or contacting us directly.
For any requests regarding your personal information, please contact us at [email protected].
6. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences, improve Site functionality, and track Site usage.
You can control cookie settings through your browser. However, disabling cookies may affect your ability to use some features of the Site.
7. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
CGM Diabetic Supplies
Email: [email protected]
